Due to a scheduling conflict with the hotel, I must cancel Friday’s meeting. I apologize for the inconvenience.
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As many of you know, I’m currently redesigning my New Customer Experience marketing funnel. My good friend Mike Capuzzi just posted a very pertinent blog post that I thought you should check out. There are some great tips for you … Continue reading
Hi gang. Just got back from the 2012 Glazer-Kennedy Superconference in Dallas, Texas. I’m not a big fan of their football team (Love the Bengals) but I had a great time in the big city. Got to meet a Renegade … Continue reading
Communication is more than words. Emotional intelligence expert Dan Goleman illustrated this in a New York Times column from 2007. He was negotiating via e-mail with a publisher whom he had met face to face only once. Goleman thought the … Continue reading
Everyone loves a freebie, a fact that businesses have been using to their advantage since time immemorial. Companies give away everything from free samples of their products and services to a whole host of other corporate gifts to entice the … Continue reading
It’s March and we’re nearly to the quarter pole in 2012. Are you where you wanted to be when the year began? Have you implemented the things you wanted? Started and finished the projects you set out to do? If … Continue reading
Negotiating is a make-or-break skill, whether you’re a CEO in charge of a merger or a parent trying to sort out a sibling squabble. Follow these tips to negotiate agreements productively and without stress: • Keep an open mind. Brainstorm … Continue reading
Do your e-mails get the attention—and rapid response—they deserve? Here’s how to make sure people read and answer your messages while they’re still fresh: • Grab them with your subject. The subject line should read like a compelling newspaper headline. … Continue reading
No matter what your job is, or what industry you’re in, you have to be able to sell. You sell your products, your ideas, and your experience every day. Here are some basic sales tips that will help you advance … Continue reading